Returns & Exchanges

We want you to be fully satisfied with your TOG24 gear, which is why we offer a 28-day return period for all items in their original condition. Whether it’s a fit issue or a change of heart, our streamlined process makes returning your outdoor essentials quick and easy.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

3

Print and Post

Generate your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing